Getting your Arami to you.
You will receive an email regarding delivery once your order has been processed. If you don’t receive an email within 1 working day of placing your order please contact us.
Domestic Shipping (within Nigeria)
Lagos: next day delivery, same day delivery or standard delivery (1-7 working days)
Ondo, Edo, Kwara, Ogun, Osun, Oyo, Delta, Ekiti: 2-10 working days
Nasarawa, Sokoto, Plateau, Katsina, Yobe, Bauchi, Ebonyi, Gombe, Jigawa, Kano, Kebbi, Kaduna, Abuja, Jigawa, Niger, Zamfara, Abia, Anambra, Imo, Enugu, Benue, Cross River, Rivers, Akwa Ibom, Bayelsa, Kogi: 2-10 working days
Taraba, Borno, Adamawa: 2-10 working days
Ghana: 3-5 working days
Cameroon, Togo, Benin, Gambia, Gabon, Niger, Liberia, Guinea Republic, Senegal, Congo, The Democratic Republic of the Congo, Côte d'Ivoire, Equatorial Guinea, Guinea, Guinea Bissau, Sao Tome & Principe, Sierra Leone, South Africa, Zimbabwe, Tunisia, Morocco, Zambia, Uganda - 1-6 items: 3-10 working days
UK and Ireland: 5-10 working days
USA, Mexico and Canada: 5-10 working days
To join our international database to be notified when we start shipping to other locations, please email email@example.com.
For deliveries outside of Lagos, it is possible for our Ivory Butter to melt in transit due to the warm weather climate of Nigeria. The volume of Ivory Butter may reduce and the contents may melt completely and liquidise. Please be assured that the quality of Ivory Butter will not change but as it solidifies, the texture may change & contents appear to be less. To solidify melted Ivory Butter, place in the fridge for up to 10 minutes and then leave at room temperature.
Please order items to an address where products will not be exposed to heat for a long period time. Do not leave items under the sun, in very hot places, cars, outside or in gatehouses.
We will do our best to preserve items as they make their way to you. For all deliveries outside of Lagos, a heat controlled environment is used by DHL. Our shipping boxes now include insulated and heat deflecting materials to avoid melting during transit.
We do not offer refunds for items that melt during shipping.
Refunds & Exchanges
We do not offer refunds or exchanges for any items. All sales are final.
If you are not happy with the quality of the products or the service you receive from us, please send an email to firstname.lastname@example.org to enable us resolve any issues effectively.
You are important to us.