Join The A-Team

At Arami, kindness and hard work make us shine. We hope to impact as many lives as we can by providing non-toxic beauty essentials that help you treasure your body as a temple. Be a part of the A-Team and seek the benefits of simplicity, wellness and balance in all aspects of your life.

We have the following openings to join our team:

CUSTOMER EXPERIENCE EXECUTIVE

Responsibilities

• Respond to all customer inquiries on all social media platforms and via phone calls
• Compile all customer engagement reports 
• Educate customers on new product features and functions
• Develop innovative ideas for customer retention & loyalty programs
• Contribute ideas to boost and improve customers’ total experience of the Arami brand
• Develop customer feedback surveys quarterly
• Perform customer consultations – provide solutions and recommendations to customers’ skin-related issues and check for customers’ understanding and acceptance
• Other functions assigned by the line manager

Requirements

• A Bachelor’s degree/HND in any field from a reputable university
• At least 2 years experience in the Customer Relations Management
• Ability to work in a fast-paced and dynamic environment
• Great communication and time management skills
• Ability to complete tasks on time with little supervision
• Attention to detail
• Quick decision making
• Patience
• Proficiency in Microsoft Office and Google Suite

DIGITAL MEDIA INTERN

Responsibilities

• Plan, create and schedule content across our social media platforms (i.e. Facebook, Instagram, Twitter, Pinterest, LinkedIn, Whatsapp & Youtube)
• Contribute ideas on boosting engagement through our digital channels 
• Maintain a strong and uniform online brand voice through social media
• Keep up-to-date on communications and digital media developments and trends
• Attend and cover live events as necessary
• Draft scripts, talking points and agendas for digital events
• Other functions assigned by the line manager

Requirements

• A Bachelor’s degree/HND in any field from a reputable university 
• Background, knowledge and experience in communications
• Ability to work in a fast-paced and dynamic environment
• Knowledge of graphic design tools and techniques  
• Practical experience in social media marketing  
• Attention to detail
• Effective communication skills 
• Proficiency in Microsoft Office, Google Suite, Canva, Buffer and file-sharing platforms

QUALITY CONTROL EXECUTIVE

Responsibilities

• Create and update SOPs to ensure we meet ISO and GMP standards
• NAFDAC registration of products as the need arises
• Complete ownership of end-to-end quality control processes of business operations
• Inspecting products and samples using industry-appropriate methods, like examining functionality and comparing standards
• Checking to ensure that products adhere to quality standard and requirements
• Review products produced to ensure it corresponds with products blueprints
• Record inspection reports, production reports, wastages and defects in the quality database
• Train the production team on quality control measures to improve product excellence
• Propose improvements to the production process
• Constant research and implementation of quality processes to the company’s processes
• Regular review and update of the company’s quality policy manual in line with current industry knowledge and trends
• Recommend appropriate quality certifications for the company and renewal of existing certificates.

Requirements

• A Bachelor’s Degree/HND in any social science discipline from a reputable university 
• A minimum of 2 years relevant/cognitive Post-NYSC experience in a Quality Control related role 
• Up to date knowledge and experience of NAFDAC registration and protocols
• Attention to detail 
• Effective communication skills 
• Analytical ability
• Problem solving skills