Join The A-Team

At Arami, kindness and hard work make us shine. We hope to impact as many lives as we can by providing non-toxic beauty essentials that help you treasure your body as a temple. Be a part of the A-Team and seek the benefits of simplicity, wellness and balance in all aspects of your life.

We have the following openings to join our team:

CUSTOMER EXPERIENCE EXECUTIVE

Responsibilities

  • Respond to all customer inquiries on all social media platforms and via phone calls
  • Compile all customer engagement reports 
  • Educate customers on new product features and functions
  • Develop innovative ideas for customer retention & loyalty programs
  • Contribute ideas to boost and improve customers’ total experience of the Arami brand
  • Develop customer feedback surveys quarterly
  • Perform customer consultations – provide solutions and recommendations to customers’ skin-related issues and check for customers’ understanding and acceptance
  • Other functions assigned by the line manager

Requirements

  • A Bachelor’s degree/HND in any field from a reputable university
  • At least 2 years experience in the Customer Relations Management
  • Ability to work in a fast-paced and dynamic environment
  • Great communication and time management skills
  • Ability to complete tasks on time with little supervision
  • Attention to detail
  • Quick decision making
  • Patience
  • Proficiency in Microsoft Office and Google Suite
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DIGITAL MEDIA INTERN

Responsibilities

  • Plan, create and schedule content across our social media platforms (i.e. Facebook, Instagram, Twitter, Pinterest, LinkedIn, Whatsapp & Youtube)
  • Contribute ideas on boosting engagement through our digital channels 
  • Maintain a strong and uniform online brand voice through social media
  • Keep up-to-date on communications and digital media developments and trends
  • Attend and cover live events as necessary
  • Draft scripts, talking points and agendas for digital events
  • Other functions assigned by the line manager

Requirements

  • A Bachelor’s degree/HND in any field from a reputable university 
  • Background, knowledge and experience in communications
  • Ability to work in a fast-paced and dynamic environment
  • Knowledge of graphic design tools and techniques  
  • Practical experience in social media marketing  
  • Attention to detail
  • Effective communication skills 
  • Proficiency in Microsoft Office, Google Suite, Canva, Buffer and file-sharing platforms
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QUALITY CONTROL EXECUTIVE

Responsibilities

  • Create and update SOPs to ensure we meet ISO and GMP standards
  • NAFDAC registration of products as the need arises
  • Complete ownership of end-to-end quality control processes of business operations
  • Inspecting products and samples using industry-appropriate methods, like examining functionality and comparing standards
  • Checking to ensure that products adhere to quality standard and requirements
  • Review products produced to ensure it corresponds with products blueprints
  • Record inspection reports, production reports, wastages and defects in the quality database
  • Train the production team on quality control measures to improve product excellence
  • Propose improvements to the production process
  • Constant research and implementation of quality processes to the company’s processes
  • Regular review and update of the company’s quality policy manual in line with current industry knowledge and trends
  • Recommend appropriate quality certifications for the company and renewal of existing certificates.

Requirements

  • A Bachelor’s Degree/HND in any social science discipline from a reputable university 
  • A minimum of 2 years relevant/cognitive Post-NYSC experience in a Quality Control related role 
  • Up to date knowledge and experience of NAFDAC registration and protocols
  • Attention to detail 
  • Effective communication skills 
  • Analytical ability
  • Problem solving skills
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